What People Say

We get lots of positive feedback from the families we help and the people who refer families. Here are some of their comments.


I’m so grateful.  To be honest it feels like I was on my own till I met you lot.

Supported young parent

I was struggling emotionally and mentally and I couldn’t cope with the children’s behaviour, housework and making friends.  But with my Home-Start volunteer I got a break and could do more.

Supported parent

A very informative, positive, happy course.  It’s been a lovely journey, support has been great and I look forward to continuing with renewed confidence – thank you.

Newly trained volunteer

I wanted to send a big thank you for all the help given to this mum and family.  Mum could not speak highly enough of her volunteer and felt so well supported.  It is great that she now feels able to manage independently.


Really means a lot to have someone to talk to and not judge.

Supported young parent

My stress levels seemed to reduce and my partner certainly noticed a difference.

Supported parent

I don’t know what I’d have done without her, she’s fantastic.  I’ve never met a kinder or more generous person.  I can’t believe all that she’s doing for me and the children.  She really is a great help.

Mum of 10 month old twins and 3 year old

Thank you for all the help you’re giving my daughter; she loves coming to your group.  She drives me nuts every week when it’s nearly Tuesday saying, ‘It’s the group tomorrow!’

Mother of a teenage Mum attending the group

I want to say a huge thank you for all the help and support you and Home-Start have given me over the past two years. The support was invaluable.  The children gained so much from my volunteer’s visits and they will always know and remember her as their other “Nana”.  She is and always will be family to me.

Mum in north Kirklees

My volunteer is a magic lady.  I wish I could put an advert on a bus and tell everyone!  I tell her everything and she listens and makes no judgements.  I can trust her.  When she’s visited, I feel lighter.  I rang my mother overseas to tell her that someone is being so kind to me.

Mother who had suffered domestic violence

My volunteer is wonderful; the kids love her.  She is very straight with me, which I like, and I never feel judged.  She has been so helpful.

Mother of 4

Thank you so much for what you did with this family.  I know it was difficult and you went above and beyond, so thank you!

Health visitor

Families like us would not be together if it wasn’t for organisations and people like you.